Privacy policy

Who we are

Unitas Clinic Ltd ("Unitas Clinic", "we", "us") is a company registered in England and Wales, company number 17218782. Our treatments are provided by Dr Omar Malik, a GMC registered doctor.

Unitas Clinic Ltd is the controller of the personal information described here, which means it decides how the information is used and is responsible for keeping it safe. We are registered with the Information Commissioner's Office (ICO).

You can contact us about anything in this notice at unitasclinic@gmail.com.

What we collect

• When you request a booking: your name, email address and phone number, the consultation you're interested in, your preferred location, date and time, anything you write in the message box, and your confirmation that you are 18 or over.
• When you contact us by email or Instagram: your contact details and what you send us.
• If you become a patient: your medical history and other health information, consultation and treatment records, clinical photographs taken with your consent, and records of payments.

Please don't include medical details in the booking form. Dr Malik will ask about your health at your consultation, where it can be recorded securely.

How we use it, and why we're allowed to

• To reply to your booking request and arrange your consultation.Because you've asked us to, before we provide a service (UK GDPR Article 6(1)(b)).
• To assess you, provide treatment and keep clinical records.To provide the care you've agreed to (Article 6(1)(b)) and meet our legal and professional duties (Article 6(1)(c)). Health information is used because it is needed for medical care by a health professional bound by confidentiality (Article 9(2)(h)).
• To handle questions and complaints, and to meet insurance and regulatory requirements.Our legitimate interest in running a safe, accountable practice (Article 6(1)(f)), and our legal duties (Article 6(1)(c)).

We only take clinical photographs with your consent, and we never use them in advertising or on social media without your separate written agreement. We don't send marketing messages unless you've asked to receive them, and we never sell your information.

Who we share it with

• Service providers who help us run the practice, such as our email, website and booking providers. They act only on our instructions.
• Our medical indemnity insurer and professional advisers, when needed.
• Other health professionals involved in your care, such as your GP, with your agreement, or where there is a serious risk to you or others.
• Regulators, the police or the courts, when the law requires it.

Some providers, such as our email provider, may store information outside the UK. When they do, it is protected by UK adequacy regulations or approved contract terms.

How long we keep it

• Booking requests that don't lead to a consultation are deleted within 12 months.
• Patient records are kept for as long as UK guidance on medical records requires, normally at least 8 years after your last treatment.

Your rights

You can ask to see the information we hold about you, and ask us to correct it, delete it, limit how we use it, or send it to you or someone else in a portable format. You can also object to how we use it, and withdraw consent where we rely on it. Some rights are limited for medical records, which we may need to keep by law.

To use any of these rights, email unitasclinic@gmail.com. We'll reply within one month.

If you're unhappy with how we've handled your information, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

This website

This website doesn't use cookies to track you or show you adverts. To display its fonts and smooth scrolling, it loads files from Google Fonts and unpkg.com, which receive your device's IP address when you visit.

Links to Instagram and Google Maps take you to those services, which have their own privacy policies.

Age

Our services are only for adults aged 18 and over, and we don't knowingly collect information from anyone younger.

Changes to this notice

We may update this notice from time to time. The date at the top shows when it last changed.